Search

Access & Navigate Malaffi

September 2024
I can’t see the Malaffi icon or the Malaffi tab in my EMR?

Please speak with your technical support team or reach out to a Malaffi Super User as each EMR is different and the way you access Malaffi is unique to your organisation.

I have clicked on the Malaffi icon/tab and I can see a long document (End User Licence Agreement) and I don’t know what to do. I cannot see my patient information in Malaffi.

The first time you access Malaffi, you are required to read the EULA and agree to the terms of use. Select the ‘Accept’ button and you will then be directed to your patient record in Malaffi.

Why do I see ‘No Results Found’ in Malaffi?

Seeing "No Results Found" usually indicates that the patient doesn’t have a Malaffi record, likely because they haven’t visited a facility connected to Malaffi. If you think the patient should have a record or if some information seems to be missing, check the patient summary tab for details from your facility. If you still find that data is missing, please note the MRN and submit a ticket to your technical support team for further investigation.

What is ‘Delta View’?

The ‘Delta View’ tab provides a comprehensive view of the patient record excluding information recorded at your own organisation. To see the full view of your patient record including information from your facility, select the ‘Patient Summary’ Tab.

Note, a full view of patient allergies can be seen in the Patient Banner – Allergies Alert field.

Copyright © 2025 Abu Dhabi Health Data Services – SP LLC. All Rights Reserved.